Filemap, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FileMap application (the "Software") and related services. By using the Software, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not install or use the Software.
This Privacy Policy applies to the FileMap desktop application and any related websites, APIs, or services we provide (collectively, the "Services").
This Policy applies to all users of the Software, including those who connect their Google Drive and/or OneDrive accounts to FileMap.
We collect various types of information, including personal data (information that identifies you) and usage data (information about how you interact with our Software).
Email Address, Name & Profile Photo: When you sign in via Google or OneDrive (or other methods), we collect your email address, first and last name and profile photo (if available) to identify you within the Software.
Names, Hashes, Timestamps, Layout & Hierarchy: We store metadata (e.g., file names, folder names, hashes, file size and last update time) and hierarchical structure for the files and folders you grant us access to.
Preview Data (Derived Content): For visual collaboration, we generate and store derived previews (e.g., thumbnails, text extracts, image sequences from 3D models, or PDF previews). We do not store the original file content — only preview or derived data needed to display or sync the file in the Software.
File Creation, Modification & Temporary Storage: In order to provide core functionality, FileMap may:
These operations occur only as needed for normal application functions or at your direct request. We do not otherwise modify or delete files without user authorization, and you can remove FileMap's access at any time through your operating system or third-party drive settings.
We collect and store certain workspace and collaboration details to facilitate sharing and teamwork within FileMap, including:
FileMap integrates with Google Drive and OneDrive to synchronize your files and folders, but only within the scope you grant.
Collaborator Account: Instead of using your personal Google credentials, FileMap uses its own Google account. You explicitly add this account as a collaborator on chosen files/folders, which grants FileMap permissions (read, write, modify, delete) to those shared items.
User-Initiated Actions: All modifications — such as creating, renaming, or deleting files/folders — are performed only when you instruct the Software to do so. FileMap will not alter or delete any files unless you direct it through the app.
Scope of Access: FileMap's collaborator account can only access the files/folders you specifically share with it. It does not view or modify anything outside of what you explicitly provide access to.
Revoking Access: You can remove or change FileMap's collaborator permissions at any time within your Google Drive settings. Once removed, FileMap immediately loses the ability to access or modify those files/folders.
Data Handling: FileMap stores only metadata (file/folder names, hashes, timestamps, hierarchy) and derived previews (e.g., thumbnails) on our servers. The actual file content stays in Google Drive.
User-Based Permissions: FileMap requests permission under your own OneDrive account (e.g., via OAuth). You grant the software specific abilities (read, write, modify, delete) over the files/folders you choose.
Limited to Shared Folders: FileMap can only see or modify the folders/files you approve in OneDrive's permission flow. We do not gain system-wide privileges beyond what you explicitly grant.
Modification & Sync: FileMap acts only on your instructions — uploading, renaming, deleting, or moving files. We store derived data (like thumbnails or metadata) rather than the full file content.
Revoking Access: You can revoke or adjust FileMap's permissions at any time in your OneDrive settings. Once access is revoked, FileMap can no longer view or alter your OneDrive content.
We track various events and logs for debugging, improvements, and usage analytics ("FM data"), including:
These logs may be sent to our servers (e.g., AWS) to help us monitor performance, diagnose technical issues, and understand feature usage.
We may automatically collect certain information when you run the Software, such as operating system version, application version, IP address, timestamps of usage, memory usage, and CPU usage.
We may collect your IP address when you use our Software. While we do not specifically track your precise geolocation, an IP address can sometimes reveal a general geographic area. We use IP addresses primarily for security, debugging, and analytics purposes — such as detecting unauthorized access or estimating the number of users in different regions.
We collect limited subscription-related information — such as your chosen plan, renewal dates, and billing status — to manage your account. We do not store any credit card details on our servers; all payment credentials are handled by our third-party processor (Stripe).
We use your file and folder metadata to display a visual hierarchy, allow file preview generation, and maintain collaborative features. We use event logs and usage data for debugging, internal tracking, fixing errors, and enhancing user experience. We use your subscription plan details to enable or disable premium features and send billing-related communications.
We use your Google Drive / OneDrive credentials to sync files and folders that you explicitly permit FileMap to access. We use this access only to create, delete, modify, move, and change permissions for files and folders, strictly at your request through FileMap. You can revoke or adjust these permissions at any time in your Google or Microsoft account settings.
We analyze usage patterns to improve functionalities, develop new features, and refine our overall product roadmap.
If needed, we may use your email to send you updates, security alerts, or other important service-related communications.
We may use or disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
We may share your data with third-party vendors who perform services on our behalf, such as:
These providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
When you connect your account, FileMap integrates with these platforms. Your interactions are governed both by this Privacy Policy and by Google's Privacy Policy (if using Google Drive) or Microsoft's Privacy Policy (if using OneDrive).
We may disclose user data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. We will notify you if your data becomes subject to a different privacy policy.
We retain your data as long as it is necessary to provide the functionality of the Software, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed for these purposes, we either delete it or anonymize it.
You may request that we delete certain personal data we hold about you. We will make reasonable efforts to remove such data from our active records. However, deletion may not be immediate and could take up to 28 days to process. Some information may remain in our backups or archives for a limited period — or as required by law — before it is removed or overwritten.
We employ various safeguards to help protect your data:
Please note that no security method is entirely secure. However, we continuously review our protocols to maintain a secure environment for your information.
If you use FileMap outside the United States, please note that your data may be transferred to and stored on servers in the United States (or other countries) where our service providers operate. By using the Software, you consent to such transfers in accordance with this Privacy Policy.
FileMap is not intended for individuals under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children. If you learn that your child has provided us with personal data without your consent, please contact us so we can delete the information.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, or if you have any questions, email us at feedback@filemap.com.
Our Software may link to or integrate with third-party websites or services (e.g., Google Drive, OneDrive). We do not control and are not responsible for the content or privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. If we make significant changes, we will provide notice (e.g., via in-app notifications or on our website). The "Last Updated" date at the top indicates when this Policy was last revised. By continuing to use FileMap, you acknowledge acceptance of any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Filemap, Inc.
122 Delaware Street, New Castle, DE 19720
Email: feedback@filemap.com
Website: filemap.com